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How to use AskPULSE effectively

Do you have burning questions about TCM but don’t know who to ask? AskPULSE at the comfort of your home - virtually!

Simply register for an account and consult our team of TCM Physicians for free!



Here's how it works:

Register for an account, and verify it from the email you’ve received.


  • Log into your account
  • Select your category of concern (e.g. skin issues, weight management)
  • Tell us your name, gender and date of birth
  • Upload a photo of your tongue (optional)

  • Select area(s) of concern (optional)
  • Ask your question!

Tip: Indicate your main concern/problem, duration, type of pain (e.g. dull, sore, prickly, contracting, bloating, etc.) and other accompanying symptoms.


While waiting... Take the quiz to find out your body constitution and useful tips on how to improve your health!


Our physicians will reply by the next working day and you’ll be notified via email when the physician has replied.


The information and physician advice on this site is not intended to be a substitute for professional medical advice, diagnosis or treatment. All content and advice available through this site is for general information only. Do seek medical assistance when necessary.

Taking a picture of your tongue for diagnosis

Uploading clear and sharp pictures are important for an accurate diagnosis by our physicians. If the pictures do not meet our standards, our physician may request for you to upload again.

Here are some tips for uploading a clear picture that is usable for diagnosis:

1. Your tongue should fill ¾ of the screen.

2. Take the picture in a well-lit room

3. Some do nots before taking a picture of your tongue to ensure an accurate reflection:

  • Do not drink coloured drinks like tea or coffee, or eat sweets as it will stain your tongue
  • Do not brush your tongue as it will disturb the coating
  • Do not stick out your tongue for more than 15 seconds

Your pictures will be kept private and used by our physicians for diagnostic purposes only.